Cancellation Policy

Draft: this policy is a starting point. The business details and the points marked for confirmation must be completed and reviewed by the owner before launch.

Plans change, and that's fine. Letting us know in good time means someone else can have your slot.

Cancelling Or Moving Your Appointment

• Please let us know at least 24 hours before your appointment if you need to cancel or change the time.
• Send us a WhatsApp message or call us (details below). We will confirm the cancellation or find you a new time.

Late Cancellations And Missed Appointments

• No payment is taken in advance, so there is no charge for cancelling.
• If appointments are repeatedly missed without notice, we may not be able to hold future appointments for you.

If We Need To Cancel

If we ever have to cancel or move your appointment, we will contact you as soon as possible and offer you another time.

Contact

• Instagram: @hssocut
• Phone & WhatsApp: +49 170 4067925
• Address: Hairdesign Mos, Offenbach am Main

For our address, WhatsApp and opening hours, see the contact page.

Last updated 11 November 2026.